Cancellation & Refund Policy

At Demha Nights, we understand that plans can change, and we aim to make our cancellation process as straightforward as possible.

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Cancellations:

• Guests may cancel their booking up to 14 days before check-in to receive a full refund.

• Cancellations made within 14 days of check-in are non-refundable, as the reserved dates have been set aside exclusively for your stay.

• Once a stay has commenced, refunds are not applicable, as the service has already been rendered.

 

Refunds:

• Approved refunds will be processed to the original payment method within 5–10 business days.

• Please note that bank or card processing times may vary depending on your provider.

 

How to Request a Refund or Cancellation:

 

To request a cancellation or refund, please contact us at demhanights@gmail.com with your booking details.

 

This policy complies with the consumer withdrawal regulations under EU and UK law, ensuring fairness and transparency for all guests.